The short version

Collect your jobs, dates and numbers before you open anything. Pick a reverse-chronological layout. Write the header, then a two-sentence summary, then your jobs newest first with three to five result bullets each, then skills and education. Cut it to one page if you have under ten years behind you, export a PDF, and put your own name in the filename. Budget about an hour for the first version and twenty minutes to tailor it per application.

First, the definition

What a resume is, and what it is not

A resume is a one or two page argument that you can do a specific job, made out of evidence. It is read in roughly twenty seconds by someone deciding which pile to put you in, usually after software has already scanned it for the words in the job posting.

It is not an autobiography, and it is not a list of your job descriptions. The single most common failure is writing down what you were responsible for instead of what changed because you were there. "Responsible for social media" tells a recruiter nothing; "grew the newsletter from 400 to 6,200 subscribers in a year" tells them everything they need.

A CV is the longer academic document used for research and teaching posts, and in much of Europe and Asia the word is simply used to mean a resume. If a posting in the US or Canada asks for a CV, it usually wants the academic one.

Read the full comparison: resume vs CV, and when to use each →

The procedure

Seven steps, in the order that works

Written to be followed once, top to bottom. Steps one and five are where the time goes, and they are the two that decide whether anyone calls you.

  1. Collect the raw material

    20 minutes, before you open any tool

    Write down every job: employer, job title, city, and the month and year you started and left. Then for each one, two or three things that were different when you left than when you arrived — and a number for each, if a number exists.

    Numbers hide in places people forget to look: old performance reviews, the CRM, analytics dashboards, invoices you sent, the size of the team you were on, the budget you signed off, how many tickets or customers or classes you handled a week. If a result genuinely has no number, use scale instead — how many people, how often, how large.

  2. Pick the layout before you write

    2 minutes

    Reverse chronological, one column of body text, unless you have a specific reason otherwise. Deciding this first means you never rewrite a paragraph because it stopped fitting.

    The three layouts on our templates page all do this, and switching between them later changes nothing you typed.

    Resume templates →

  3. Write the header

    5 minutes

    Your name, the job title you are applying for, city and country, email, phone, and one link. That is the whole header.

    Leave out your full street address, your date of birth and your marital status unless the market you are applying in expects them. Do not title the document "Curriculum Vitae" — the reader can see what it is, and the line costs you a centimetre of the only page you have.

    Example

    Alexandra Novak

    Account Manager

    Prague, Czech Republic · alexandra.novak@email.com · +420 123 456 789 · linkedin.com/in/anovak

  4. Write the summary last, put it first

    15 minutes

    Two or three sentences: what you are, how long you have done it, one concrete result, and what you are aiming at now. Write it after the experience section, when you can see what your own evidence actually says.

    If the sentence would sit unchanged on somebody else's resume, it is not a summary, it is padding. Delete it and give the space back to your experience.

    What people write

    Motivated professional seeking a challenging position in a dynamic company where I can use my skills and grow.

    What gets read

    Account manager, six years in B2B SaaS. Took a 40-account book from 71% to 84% renewal in two years by rebuilding the review call around usage data. Looking for a mid-market role where renewal is a product conversation, not a discount one.

  5. Write the experience bullets

    30 minutes, and the only step that really matters

    One formula, used every time: what you did, how you did it, what changed. The verb at the front is not the point — the outcome at the end is.

    Three to five bullets on your last two roles, one or two on anything older than about eight years. Present tense for the job you are in, past tense for everything else. Never start a bullet with "Responsible for".

    The same bullet, three industries
    • Responsible for customer service and working the till.

      Ran the Saturday shift solo at 180 covers, and trained four new servers who each stayed past their first year.

    • Worked on the backend of the checkout system.

      Cut checkout API p95 latency from 1.4 s to 320 ms by replacing N+1 queries with a batched loader; cart abandonment fell 6% the following quarter.

    • Taught mathematics to Year 9 students.

      Rewrote the Year 9 maths scheme of work around weekly low-stakes testing; pass rate went from 62% to 78% across two cohorts.

    None of these invented anything. Each one names the thing that was already true and puts the outcome where the eye lands.

    Write yours in the builderThe AI rephrases the sentence you typed. It never adds a number you did not give it.
  6. Fill in skills, education and the rest

    10 minutes

    Skills are named tools, languages and systems — eight to fifteen of them, grouped, with no star ratings. Mirror the wording of the posting wherever it is honestly true of you, because that is the text the screening software compares.

    Education goes above experience while you are studying or in your first year out, and below it from then on. List the degree, the institution and the year. Languages need a real scale: native, fluent, working, basic, or the CEFR levels. Leave references off entirely — "references available on request" spends a line saying something every employer already assumes.

  7. Cut it, check it, export it

    10 minutes

    One page under ten years of experience, two above it. Then read it once as a stranger would, at arm's length, for twenty seconds, and see what you actually retain.

    Export a PDF unless the posting asks for something else. Name the file with your own name and the role — "Novak-Alexandra-Account-Manager.pdf", not "resume-final-v3.pdf". Then tailor it per application: swapping the target title and reordering four bullets to match the posting takes twenty minutes and does more than any redesign.

What it looks like finished

A complete resume, short enough to read

Everything above, applied. This is a real one-page resume's worth of content, written out as plain text so you can see the wording rather than the design.

Alexandra Novak
Account Manager

Prague, Czech Republic · alexandra.novak@email.com · +420 123 456 789 · linkedin.com/in/anovak

Summary

Account manager, six years in B2B SaaS. Took a 40-account book from 71% to 84% renewal in two years by rebuilding the review call around usage data. Looking for a mid-market role where renewal is a product conversation, not a discount one.

Experience
Account Manager — Acme, PragueMar 2022 – present
  • Carry a 40-account mid-market book worth EUR 2.1M; lifted renewal rate from 71% to 84% over two years.
  • Rebuilt the quarterly review around product usage data instead of discounting, which raised average contract value 9% in the same period.
  • Second hire on the Polish rollout; wrote the onboarding sequence the team still runs.
  • Forecast within 10% for six consecutive quarters in HubSpot.
Customer Success Manager — Brightline, BrnoSep 2019 – Feb 2022
  • Owned 90 small-business accounts; cut first-year churn from 31% to 19% by moving onboarding from email to a scheduled 30-minute call.
  • Built the health-score report the CS team used weekly for two years after I left.
Shift Supervisor — Kavarna Dlouha, PragueJun 2017 – Aug 2019
  • Ran weekend shifts at 180 covers and trained four servers who each stayed past their first year.
Skills

HubSpot · Salesforce · SQL (basic) · Looker · renewal forecasting · QBR facilitation · onboarding design · contract negotiation

Education

BA Economics, Masaryk University, Brno — 2017

Languages

Czech (native) · English (C1) · German (B1)

Illustrative. Not a real person and not a real employer.

No experience yet

Writing a resume when you have never had a job

The layout does not change. What changes is what counts as evidence, and the mistake is leaving the page two thirds empty out of modesty.

  • A final-year project with an outcome: "Built a booking site for a local clinic in Django; it replaced a paper diary and six staff still use it."

  • Part-time and seasonal work, with its numbers. Retail and hospitality are real jobs that real employers respect.

  • Volunteering, societies and teams: treasurer, captain, the person who organised a 200-person event.

  • Things you made for yourself — a mod, a shop, a following, a tool your friends use. Say what it was, how many people used it, and what you had to learn.

The full guide: your first resume with no work experience →

Where to write it

Word, Google Docs, or something that lays it out for you

All three work. Word and Google Docs give you total control and make you spend it on margins; downloaded templates in both lean on text boxes and layout tables that screening software reads in the wrong order.

A builder takes the layout decision away and generates the page from fields, which is the difference between an hour of formatting and ten minutes of writing. Ours needs no account to produce a PDF.

The honest comparison of Word, Google Docs, Canva and this →

The questions that come up while writing

How many pages should a resume be?

One page under about ten years of experience, two above it. Two pages is entirely normal for a senior professional and no recruiter counts it against you — but a padded two-page resume is worse than a tight one-pager, because the second page is where the reader stops. Three pages is only for academic CVs and public-sector applications that ask for it explicitly. If you are over by a few lines, cut the oldest job to a single line before you shrink the font.

What font and font size should a resume be?

Body text at 10 to 11 points, headings at 12 to 14, one font family throughout. Any readable sans-serif or serif that ships with every operating system is fine — Calibri, Arial, Helvetica, Georgia, Garamond. Margins no tighter than 1.5 cm, and line spacing no tighter than 1.1. If you find yourself at 9 points and 1 cm margins, the problem is the word count, not the typography.

Should I put references on my resume?

No. Give the space to your experience and supply names when the employer asks, which is normally after the first interview. "References available on request" is worse than leaving it off entirely, because it spends a line stating something every employer already assumes. When you are asked, three is the usual number: a former manager, a peer, and someone who saw your work from the outside. Ask each of them first.

Should I put a photo on my resume?

It depends entirely on where you are applying. In much of continental Europe, and in parts of Asia and the Middle East, a photo is expected and its absence is noticed. In the US, the UK, Canada, Australia and Ireland, leave it off — many employers discard resumes with photos to protect themselves against discrimination claims, so including one can remove you before anyone reads a word. If you do include one, use a plain background, current, dressed as you would be at that job.

Should my resume be in past tense?

Past tense for every role you have left, present tense for the one you are in now. Keep it consistent inside each job — mixing tenses inside a single bullet list is one of the things that makes a resume read as careless. First person pronouns are dropped throughout: write "Rebuilt the reporting pipeline", not "I rebuilt the reporting pipeline".

Should I put my GPA on my resume?

Only if it is strong — roughly 3.5 or above on a 4.0 scale, or the local equivalent — and only within about three years of graduating. After that, what you have done since is the evidence and the number is noise. It goes on the same line as the degree, not in its own section. If your GPA is not strong, list the degree without it; nobody asks why it is missing.

How do I make my resume stand out?

Not with design. What separates two candidates on the same layout is whether the bullets carry outcomes and numbers, and whether the wording matches the posting. Tailor the target title and reorder your bullets for each application so the most relevant ones sit in the top third of the page. A resume that is visibly written for this specific job beats a beautiful generic one almost every time.

How long does it take to write a resume?

About an hour for a solid first version if you collect your jobs, dates and numbers first — and considerably longer if you do not, because you will write, stall, go looking for a date, and lose your thread. After that, twenty minutes per application to tailor it. Using a builder removes the formatting time but not the thinking time, which is the part that earns the interview.

Let's get your next application ready!