Columbus, OHandrea.novak@email.com(555) 019-5073
SHRM-CP certified HR generalist with seven years supporting 650 employees across two manufacturing plants, covering employee relations, benefits, onboarding and HRIS. Cut first-year turnover from 41% to 26% by rebuilding onboarding for hourly production staff.
- Handle employee relations for 650 employees at two plants, closing 40 to 50 investigations a year.
- Rebuilt hourly onboarding around a 90-day buddy program; first-year turnover fell from 41% to 26%.
- Ran open enrollment for 3 medical plans; moved 70% of staff to online enrollment and halved errors.
- Led the move from spreadsheets to UKG Pro for HR records and PTO, with no payroll errors at go-live.
- Coordinated onboarding for 25 to 35 new hires a month, including background checks, I-9s and license checks.
- Kept I-9 files audit-ready; a 2021 outside audit found no missing forms across 1,100 employee files.
- SHRM Certified Professional (SHRM-CP), SHRM, Jun 2022
Employee relations investigations, Benefits administration, Onboarding, FMLA and ADA leave, I-9 compliance, UKG Pro, HR policy writing, Microsoft Excel, Discretion, Conflict resolution, Clear written communication