Tempe, AZtyler.okafor@email.com(555) 012-7719
Second-year business administration student at Arizona State University (3.6 GPA) with a 15-hour-a-week front desk job. Looking for a summer role in operations or customer support.
- Check in up to 400 members a shift and handle memberships, guest passes and equipment rentals.
- Trained 6 new front-desk hires on the check-in system and the opening checklist.
- Built a shared shift-swap spreadsheet that cut unfilled shifts from about five a month to one.
- Ran a register on summer and weekend shifts, handling cash and card payments for 150 to 200 customers a day.
- Closed out the register without a cash discrepancy on every audited shift in 2024.
Led a four-person team that surveyed 120 customers; the owner piloted our loyalty card in spring 2025.
Manage the club's $4,200 annual budget and process reimbursements for 60 members.
Tutor middle-school students in math two evenings a month.
- Adult First Aid/CPR/AED, American Red Cross, Sep 2024
Microsoft Excel, Google Sheets, Point-of-sale systems, Cash handling, Canva, Customer service, Training new staff, Reliability
English (Native), Spanish (Intermediate)